FAQ

1. What are your shipping options and delivery times?

We ship from our warehouse in the United States to all 50 states.

  • Express Shipping: 3–6 business days – $20
  • Free Shipping: 7–14 business days – $0
  • Free Standard Shipping: 7–14 business days – $0
  • Standard Shipping: 7–14 business days – $10

Orders are typically processed and shipped within 1–2 business days.

2. Do you offer free shipping?

Yes! We offer Free Shipping (7–14 business days) on qualifying orders. The shipping cost will be clearly shown at checkout.

3. How long will it take to receive my order?

Most customers receive their orders within 7–14 business days with standard or free shipping. Choose Express Shipping if you need it faster.

4. What is your return policy?

We accept returns within 30 days of delivery. Belts must be unused, in original packaging, with tags attached, and in new condition. Customers are responsible for return shipping costs. Refunds will be processed after inspection.

5. How do I choose the right belt size?

Each belt has a detailed size chart. We recommend measuring your waist where you normally wear your belt and comparing with our measurements. Most belts are adjustable with multiple holes for a perfect fit.

6. What materials are your belts made from?

We use premium materials including:

  • Genuine leather
  • High-quality PU leather (vegan options)
  • Woven fabric
  • Metal chain and alloy accents

Material details are clearly listed on every product page.

7. Are the belts adjustable?

Yes. Almost all our belts feature multiple adjustment holes or buckle systems for a customizable and comfortable fit.

8. Are your belts suitable for both casual and formal wear?

Yes. We offer versatile designs — from thin elegant belts for dresses and blazers to wide statement belts for casual and boho looks.

9. Do the belts have gold or silver hardware?

Many styles are available in both gold-tone and silver-tone hardware. This is clearly indicated on each product page.

10. How do I care for my leather belt?

Wipe with a soft damp cloth. For genuine leather belts, we recommend using a leather conditioner occasionally to maintain softness and prevent cracking. Avoid excessive moisture.

11. Do you offer plus-size or extended-length belts?

Yes. Many of our belts are available in extended sizes to accommodate all body types. Please check the size chart on individual products.

12. Do you ship internationally?

Currently, we only ship within the United States.

13. How can I track my order?

You will receive a tracking number via email once your order ships. You can also track your order in your account under “Order History”.

14. What if my belt arrives damaged or incorrect?

Please contact us within 48 hours with clear photos. We will quickly resolve the issue with a replacement or refund.

15. Can I cancel my order?

Yes, you can cancel your order if it has not yet been processed or shipped. Please contact us as soon as possible